Can't connect Prisma to my network

By StormNinja586 · ISSUE · About Prisma

I've been trying to get Prisma connected to my home network for hours now. It sees the network but fails to authenticate every time. I've checked my password, restarted my router, and even reset Prisma to factory settings. Nothing works. Any ideas?

41 upvotes · 7 comments

Comments (7)

SwiftMaker899: I work in the industry and Prisma genuinely has one of the best engineering teams behind it. The attention to detail is clear when you use it daily.

SwiftEcho377: I work in the industry and Prisma genuinely has one of the best engineering teams behind it. The attention to detail is clear when you use it daily.

CosmicByte7712: temp fix: disable auto-update and roll back to previous version

ChillPanda905: Their support team told me to 'wait for the next update' lol helpful

ThunderGamer219: Pro tip: check the community forums for Prisma. There are some incredible guides there that the official docs don't cover.

SolarSurfer919: Same issue here! Started happening after the last update.

HappySpark80: this + the battery drain = worst update ever shipped

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